FAQ's *** When can I expect to receive my order? Items are shipped within 72 hrs from the receipt of full payment. You will receive shipping confirmation via email. Average delivery time for U.S. Customers is 2 to 5 business days - 6 to 10 business days for Canada Customers (up to 4 weeks if held up in customs) and 2 to 6 weeks for international Customers. *** Do I really need shipping insurance? Shipping insurance is required for international orders and is optional on orders shipped within the USA. Shipping insurance will fully protect your order from theft, loss or damage. We are not responsible for shipping damages or errors related to incorrect shipping addresses, customs delays, customs charges. In short, once shipping carrier has accepted your item(s) for shipment, we can no longer be held responsible for the safe and timely arrival of you items. *** My shipment is damaged or never arrived? If your shipment has not arrived or your item was damaged in shipment. Please contact us and we will advise, on filing a claim for the shipping insurance that you purchased *** Back-Orders? Because of the large volume we do in our lingerie stores, all items are subject to back order. In this case you will receive a full refund or a slightly delayed shipping date. *** Are the Bra sizes accurate? The bras that we offer for sale are made to industry standards. If you have not had a professional bra measurement within the past year, PLEASE do not guess at the size that you need. On our “FIND YOUR SIZE” store page, We do have instructions on how to measure yourself. *** Click here TO FIND YOUR SIZE *** Can I return my purchase? Fair Customer satisfaction is our highest concern. Please contact us within 48 hrs of delivery for any questions you may have. All customer contacts are answered within 24 hrs Monday to Friday Sorry, but given the nature of these products we do not accept returns. **All auctions are final** If you have any questions about sizes, PLEASE ask before you buy. Choose your purchases carefully as we do not offer refunds or exchanges for items that do not fit. We inspect and document every item that goes out of our store. However, If you feel that there has been an error on our behalf, PLEASE contact us immediately so we may address the issue accordingly. *** Click Here To Go Back To Our Store 
|