PAYMENT REQUIREMENTS: Payment is due within 4 days. We accept Paypal, MC / Visa / Discover / AMEX as payment.
SHIPPING: We ship most items within 1 business day, which excludes weekends and holidays. All Non-continental US shipments are shipped by USPS Priority Mail. All ship-to addresses are taken from Ebay, so please verify that your shipping address is correct before you complete payment. We will ship to the address in the Ebay transaction only.
COMBINED SHIPPING: To receive a combined shipping discount, all items must be paid for at one time in one payment. If you feel that you are eligible for a shipping discount, please "request a total from seller" BEFORE you pay. We will then send you an invoice with the discounted shipping. Once an order is paid for, it CANNOT be combined with another order to save on shipping.
INTERNATIONAL BUYERS: Our shipping fees do not include any duties, taxes, or brokerage fees. You are responsible for ALL fees. Because we are a business, we can NOT ship items as gifts.
EMAIL: Every effort is made to answer all emails, within (1) business day – we are a business, and therefore are closed evenings and on weekends. Any email sent during those times will be answered during the next business day.
FEEDBACK: We value our feedback rating tremendously – besides the fact that it allows to judge how satisfied our customers are, it affects our Top Seller status, which allows us to keep our prices as low as possible. If you feel the need to leave anything other than positive feedback, please contact us first. We will try to resolve any issues, but we can’t rectify a problem if we are not aware of it.
CUSTOMER PICKUP: We do not have a retail location, so we are not setup for customer pickup. Items cannot be picked up.
LISTINGS: We make every effort to supply the most complete listing information that we possibly can. Each list of models that a particular item will fit is complete to our knowledge, so please read it completely before asking (and potentially waiting for an answer until we are open) - the answer is often available in the listing.
QUESTIONS: Feel free to contact us with any questions that are not addressed above. Email us at goodstuff20035@hotmail.com
