auctions

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• FedEx (Expected delivery time frame 2 to 8 business days after shipping)
• UPS Mail Innovations (Expected delivery time frame 2 to 8 business days after shipping)
• USPS (Expected delivery time frame 2 to 8 business days after shipping)

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We are proud to offer a 14-DAY SATISFACTION GUARANTEE on all of our products we sell (unless otherwise noted in the exceptions below). Refunds are available for any reason up to 14-Days from the date merchandise was received. Note, shipping charges are not refundable and a 15% restock fee may apply for all opened merchandise that is not defective.

Exceptions, the following items are not returnable: software, video games, televisions, any merchandise missing the original Universal Product Code (UPC), items that are abused, and items sold as-is.

After 14-Days, buyer must follow the product warranty policy if the item becomes defective. All items that carry a 30-Day iCraveit warranty (as stated in the product description) are covered by iCraveit and carry a full replacement guarantee. Note, if we do not currently have the item in stock, a full refund will be given. Extended warranties are also offered on most products through SquareTrade (see their link within the product description).

Please note, it is the buyers’ responsibility to pay for shipping charges if the item needs to be sent back.

Overall, iCraveit will do everything we can to satisfy our customers.

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• PayPal
• Direct Credit Card Payment by Phone (for items $100 or less)
  
  • Visa
  • MasterCard
  • AMEX
  • Discover

Payment must be made within 10 days of end of auction. If additional time is needed please contact us at ebay@icraveit.com

*For orders shipped within New York State, an 8.75% sales tax is automatically calculated into the total purcahse price, including shipping and handling charges, as required by New York State law.

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• Item has never been used.
• Please refer to the item description for package contents and warranty information.

• Products can end up being labeled "recertified" for a variety of reasons, including but not limited to:
  • Retail package was damaged during transportation or contained a misprint. The product is then sent back to the manufacturer and re-boxed in a Non-Retail package and resold as "recertified."
  • Open box product was returned from customer back to store for reasons other than being defective.
  • Open box product was returned from customer back to store because the item was missing an accessory.
  • Product was returned to manufacturer for warranty issue.
• These open box items are sent back to the manufacturer or other authorized site with qualified technicians whom then begin the refurbishing process.
• Every product targeted for refurbishing or reconditioning must pass a thorough examination by qualified technicians.
• Each item is checked and re-checked for proper working condition and quality. In fact, recertified goods have a very low (2-percent) rate of return.
• After repairing any defect and sanitizing when necessary, the product is professionally repackaged, returning the products to like-new or almost new condition.
• Recertified products maintain the same quality standards as brand new products.
• The price you pay for a refurbished or reconditioned item is much lower than retail price.
• All recertified items carry a warranty
• Please refer to the item description for package contents and warranty information.

• These items are store returns that have been tested to be in working condition.
• These items show signs of wear and may have scratches and scuff marks.
• May not include all original accessories, please refer to the item description for package contents and warranty information.

• These items have been tested to be defective for various reasons (non-working condition)
• We're sorry, but we cannot tell you what is specifically wrong with each unit for each auction, as we have many broken units and have various reasons as to why they do not work.
• These items are sold "as-is," for parts only. We provide NO warranty or exchanges.

• Original retail box or package.

• Either a brown or white box or package. Contents are professionally packed, sealed and inspected to meet iCraveit’s demanding quality standards.