Contact Us
We are an email based company. Please feel free to email with any questions and/or concerns through eBays "contact seller" button. We do our best to answer all emails within 1 business day.
Our business hours are 9:00am - 4:00pm PST, Monday through Friday. We do not work on Weekends or Holidays.
Feedback
We are committed to customer service and satisfaction. If you encounter a problem please contact us before leaving negative or neutral feedback. We make every effort to make your transaction with us as positive as possible.
With eBay's New DSR Program, we do strive for a 5!
Item as described: We do our best to accurately describe the items we sell. Please review our feedback to see our overall customer satisfaction rate.
Communication: We answer every email within a 24 hour period Monday-Friday and do our best to answer your emails over the weekend as well.
Shipping Time: Pay by noon, and your item is out the same day, Monday through Friday, excluding National Holidays.
Shipping and Handling Charges: Shipping in ALL of our auctions is FREE!
We do feel that with the new changes eBay has implied we offer an experience that deserves a 5 in EVERY Category. If you feel that we have not met your expectations, please contact us through the eBay messaging system so we can work at assisting you.
Apple iPod TOUCH 8GB WiFi Video 2nd Generation GRADE A
- Package Includes:
- One (1) Apple iPod 8gb Touch 2nd Generation Model #MB528LL/A
- One (1) set of earbuds
- One (1) USB 2.0 cable for syncing the iPod with your computer and charging your iPod
- A 60 day warranty is included. A 1 year warranty is available from SquareTrade
Product Condition
This item was originally purchased from a major retail store and returned. It has been fully tested, cleaned and is in perfect operating condition. The item in this auction is presently in Grade A condition and could include light scuffs and/or scratches.
Payments
We accept Paypal payments only, unless stated otherwise in the auction, immediate payment may be required
We DO NOT accept any other form of payment at this time.
Payments must be received within 7 days from the auction end date. Failure to pay within 7 days will result in a non-paying bidder strike. Once the strike has been issued, the buyer agrees to forfeit the sale and the item will be relisted.
We do not cancel transactions for any reason. Please make sure you have read the entire auction description and agree to complete the transaction before bidding.
Shipping
* PayPal payments received by 12:00pm PST on business days will be shipped the same day. Payments received on weekends, holidays or after 12:00pm PST will ship the following business day.
To bid in our auctions, or purchase an item buy it now, we do require you to have a paypal account.
We only ship to the 50 US States and Puerto Rico. No exceptions.
We do not offer local pick-up.
Sellers are not responsible for delayed, lost, stolen or damaged items by USPS.
All packages that are returned to us by USPS as undeliverable are subject to an additional shipping charge to reship the item.
It is the Buyers responsibility to make sure the address they send with their payment is their current and correct address. We are not responsible for packages shipping to the incorrect address. The shipping feature we use automatically pulls the shipping address information into the system, so please double check that all of your information is correct before sending your payment.
Sales Tax
* Washington State residents are required to pay 8.9% sales tax, which is automatically added to your transaction.
Warranty and Returns
All sales are final. We do not offer refunds or exchanges for different items.
This item comes with a 60-day warranty from our company. If you encounter a problem, please contact us with a detailed description of the issue so we can assist you. If we are unable to assist you through email, we will issue an RMA form and have you send the item back for a replacement. If a replacement is needed, you will receive the same model as the item you won. Our warranty expires 60 days from the date of purchase.
We encourage our buyers to purchase the SquareTrade warranty for coverage of 1 year from the purchase date. This warranty begins coverage after our 60 day warranty expires.
Turn around time once the non-working item is received, is 1-3 business days, depending on the extent of testing required.
Download the most recent version of iTunes by clicking here.
Download the most recent manual for your iPod by clicking here.
Created by eBay Blackthorne ver. 3.2.169.0
